Your #1 Online Shipping Software To Print USPS Shipping Labels

How to Update/Change Your Postage Payment

1. Click on “Settings” icon (located on top right corner)

Settings 1

2. Select “My Account”

Settings My Account 2

3. Select the tab name “Postage Settings”

Postage Setting 3

4. Select the “Clicking Here” link that will open a new tab to Pitney Bowes Merchant Portal. Please login (email and password may differ from your GrandShipper credentials)

Clicking Here 4

5. After logging in, scroll down and click the section name “Subscription & Payment Info”

Subscription & Payment 5

6. Click on the tab name “Payment Method”

Payment Method 6

7. Choose “Add Bank Account / Credit Card”; update accordingly. If your are having issues updating, please email Pitney Bowes Payment Support Team at Please make sure you CC

Add Bank Account or Credit Card 7

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