---
title: How to Update/Change Your Postage Payment
description: "1. Click on **“Settings”**icon (located on top right corner) ![Settings 1](https://grandshipper.com/wp-content/uploads/2022/07/Settings-1.png) 2. Select **“My Account”** ![Settings My Account 2](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Settings-My-Account-2-qhgdf514i45krwew9jf8uhfzzpd49m464u8hm19vlm.png) 3. Select the tab name **“Postage Settings”** ![Postage Setting 3](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Postage-Setting-3-qhgdg2vbc5fwdv1qry1tc8wldkqbypui9hpyvzvrk8.png) 4. Select the **“Clicking Here”**link that will open a new tab to Pitney Bowes Merchant…"
url: "https://grandshipper.com/docs/how-to-update-change-your-postage-payment/"
updated: "2025-10-25"
category: Quick Guides
---

# How to Update/Change Your Postage Payment

1. Click on **“Settings”**icon (located on top right corner)

     ![Settings 1](https://grandshipper.com/wp-content/uploads/2022/07/Settings-1.png)

2. Select **“My Account”**

     ![Settings My Account 2](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Settings-My-Account-2-qhgdf514i45krwew9jf8uhfzzpd49m464u8hm19vlm.png)

3. Select the tab name **“Postage Settings”**

     ![Postage Setting 3](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Postage-Setting-3-qhgdg2vbc5fwdv1qry1tc8wldkqbypui9hpyvzvrk8.png)

4. Select the **“Clicking Here”**link that will open a new tab to Pitney Bowes Merchant Portal. Please login (email and password may differ from your GrandShipper credentials)

     ![Clicking Here 4](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Clicking-Here-4-qhgdh7adi0z893f17xirtgpex5745payr1ruiw7u6w.png)

5. After logging in, scroll down and click the section name **“Subscription & Payment Info”**

     ![Subscription & Payment 5](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Subscription-Payment-5-qhgdimzhxwxzznbxu1v94lnrlc4ax207a5njx436n0.png)

6. Click on the tab name **“Payment Method”**

     ![Payment Method 6](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Payment-Method-6-qhgdjpivq4er7nryl0iygtxny4ucon973geglgi1k6.png)

7. Choose **“Add Bank Account / Credit Card”**; update accordingly. If your are having issues updating, please email Pitney Bowes Payment Support Team at [PaymentsAPISupport@pb.com](mailto:PaymentsAPISupport@pb.com). Please make sure you CC [support@grandshipper.com](mailto:support@grandshipper.com).

     ![Add Bank Account or Credit Card 7](https://grandshipper.com/wp-content/uploads/elementor/thumbs/Add-Bank-Account-or-Credit-Card-7-qhgdkt03p5wsra6m6hladjz0wbfrnxlx8vsur2vibo.png)